![]() ![]() ![]() The hotel is beautiful with indoor/outdoor courtyard design beds are very comfortable, and the breakfast restaurant food, drinks and service are consistently excellent. As a person who has worked in the higher end service industry for 30 years I’d give this place a thumbs down. They need to adjust their prices or increase their level of service. The very nice guy who brought me to my room never gave me the key so I had to go down to reception to ask for a key. I left something at reception upon checking in. I had to ask “can someone just bring me a cup of coffee?” Finally a 3rd person came with a cup of coffee. Then she had to leave and return again with another machine. Instead of just bringing a cup of coffee they sent someone to check it to confirm that it was in fact broken. Realized it wasn’t plugged in so had to look behind the dresser for the cord. Tried to call reception and phone didn’t work. For $330US a night there are much better choices in town (We stayed in Casa Hotel Don Luis just a few blocks away and it was half the price and absolutely gorgeous w hot water and excellent service ). If you want more water you can pay for it. As you can see from the photos the bathroom is old and doesn’t feel luxurious at all. It looks like a showroom at Restoration Hardware. ![]()
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